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Customer quotes page 3

Under promise and over deliver.
Toby Bloomberg

Spend a lot of time talking to customers face to face. You'd be amazed how many companies
don't listen to their customers.
Ross Perot

Know what your customers want most and what your company does best. Focus on where
those two meet.
Kevin Stirtz

Service, in short, is not what you do, but who you are. It is a way of living that you need to
bring to everything you do, if you are to bring it to your customer interactions.
Betsy Sanders

If you're not serving the customer, your job is to be serving someone who is.
Jan Carlzon

Customers don't expect you to be perfect. They do expect you to fix things when they go
wrong.
Donald Porter

In the end, the customer doesn't know, or care, if you are small or large as an organisation.
She or he only focuses on the garment hanging on the rail in the store.
Giorgio Armani

If we can keep our competitors focused on us while we stay focused on the customer,
ultimately we'll turn out all right.
Jeff Bezos

Every client you keep, is one less that you need to find.
Nigel Sanders

Loyal customers, they don't just come back, they don't simply recommend you, they insist
that their friends do business with you.
Chip Bell

Customer satisfaction is worthless. Customer loyalty is priceless.
Jeffrey Gitomer

When people talk about successful retailers and those that are not so successful, the
customer determines at the end of the day who is successful and for what reason.
Jerry Harvey

Your customers are responsible for your company's reason for existing.
Marilyn Suttle

It starts with respect. If you respect the customer as a human being, and truly honor their
right to be treated fairly and honestly, everything else is much easier.
Doug Smith

Even your most loyal customers always have a choice about where to take their business.
Marilyn Suttle

The interesting thing is when we design and architect a server, we don't design it for
Windows or Linux, we design it for both. We don't really care, as long as we're selling the one
the customer wants.
Michael Dell

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